Skiplino - Service Disruption – Incident details

Skiplino System Health Check

Service Disruption

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

Skiplino API

Operational from 10:34 AM to 12:38 PM

Updates
  • Resolved
    Resolved

    The problem with video calls not being started on iOS devices has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

  • Identified
    Identified

    We are continuing to work on a fix for this incident. We have identified that virtual calls cannot be started on iOS devices.

    Android devices are remain unaffected by this issue.

  • Investigating
    Investigating

    We are currently investigating an issue wherein video calls cannot be started for some users. We will provide more information shortly.