Skiplino Status - Incident history https://skiplinoservicestatus.instatus.com Skiplino Wed, 29 Oct 2025 20:30:00 +0000 Service Disruption Type: Incident Affected Components: Skiplino Website, Skiplino Portal, Skiplino Mobile Apps, Skiplino API Oct 29, 20:30:00 GMT+0 - Resolved - **Incident Summary:** Skiplino experienced a partial service disruption due to a global outage in Microsoft Azure, our cloud infrastructure provider. The issue stemmed from a misconfiguration in Azure Front Door (AFD), which led to degraded performance across multiple services. **Customer Impact:** Users may have encountered slow response times, failed requests, or temporary unavailability of services during the incident window. **Resolution:** Microsoft rolled back the faulty configuration and rerouted traffic through healthy nodes. Skiplino services gradually recovered and returned to full functionality by early October 30. **Next Steps:** Our engineering team is working with Microsoft to review the incident and implement additional safeguards to minimize future risks. **We appreciate your patience and understanding.** For further assistance, please contact [support@skiplino.com](mailto:support@skiplino.com). Type: Incident

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>20:30:00</var> GMT+0</small><br><strong>Resolved</strong> - **Incident Summary:** Skiplino experienced a partial service disruption due to a global outage in Microsoft Azure, our cloud infrastructure provider. The issue stemmed from a misconfiguration in Azure Front Door (AFD), which led to degraded performance across multiple services. **Customer Impact:** Users may have encountered slow response times, failed requests, or temporary unavailability of services during the incident window. **Resolution:** Microsoft rolled back the faulty configuration and rerouted traffic through healthy nodes. Skiplino services gradually recovered and returned to full functionality by early October 30. **Next Steps:** Our engineering team is working with Microsoft to review the incident and implement additional safeguards to minimize future risks. **We appreciate your patience and understanding.** For further assistance, please contact [support@skiplino.com](mailto:support@skiplino.com)..</p> ]]> Wed, 29 Oct 2025 20:30:00 +0000 https://skiplinoservicestatus.instatus.com/incident/cmhdhpmyu001hqh4rril4lty4 https://skiplinoservicestatus.instatus.com/incident/cmhdhpmyu001hqh4rril4lty4 Webserver Maintenance Type: Maintenance Duration: 3 hours Affected Components: Skiplino Website Sep 25, 11:00:00 GMT+0 - Identified - Our web service will undergo scheduled maintenance for optimal performance, security, and reliability. During this time, the Skiplino website may be temporarily inaccessible. Sep 25, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 25, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our web service will undergo scheduled maintenance for optimal performance, security, and reliability. During this time, the Skiplino website may be temporarily inaccessible. .</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 25 Sep 2025 11:00:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/cmfz6vzge004211wdqmj7d29z https://skiplinoservicestatus.instatus.com/maintenance/cmfz6vzge004211wdqmj7d29z Some areas of the website are not working Type: Incident Duration: 4 hours and 14 minutes Affected Components: Skiplino Website May 22, 09:14:42 GMT+0 - Identified - We've identified the underlying issue and is currently working on ways to resolve it. May 22, 09:12:45 GMT+0 - Investigating - We are currently investigating this incident wherein as well as receiving an "error establishing database connection" message. May 22, 09:25:31 GMT+0 - Monitoring - The issue has been resolved and we are now testing and monitoring to ensure everything is back to normal. May 22, 13:26:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 14 minutes

Affected Components:

<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>09:14:42</var> GMT+0</small><br><strong>Identified</strong> - We've identified the underlying issue and is currently working on ways to resolve it..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>09:12:45</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident wherein as well as receiving an "error establishing database connection" message..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>09:25:31</var> GMT+0</small><br><strong>Monitoring</strong> - The issue has been resolved and we are now testing and monitoring to ensure everything is back to normal..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>13:26:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 22 May 2025 09:12:45 +0000 https://skiplinoservicestatus.instatus.com/incident/cmaz5lubz001b12pubbkz0o9y https://skiplinoservicestatus.instatus.com/incident/cmaz5lubz001b12pubbkz0o9y Webserver and Website Maintenance Type: Maintenance Duration: 1 hour Affected Components: Skiplino Website May 10, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully May 10, 12:00:00 GMT+0 - Identified - We will be doing a web server maintenance to improve security and stability. There may be a small interruption with the Skiplino website during this time. May 10, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be doing a web server maintenance to improve security and stability. There may be a small interruption with the Skiplino website during this time..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 10 May 2025 12:00:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/cmafc25yd00x394cpeeb8ipv9 https://skiplinoservicestatus.instatus.com/maintenance/cmafc25yd00x394cpeeb8ipv9 Web Server Maintenance Type: Maintenance Duration: 1 hour Affected Components: Skiplino Website Apr 2, 14:30:00 GMT+0 - Completed - Maintenance has completed successfully Apr 2, 13:30:01 GMT+0 - Identified - Maintenance is now in progress Apr 2, 13:30:00 GMT+0 - Identified - We will be doing a web server maintenance to improve security and stability. Skiplino website will be temporarily unavailable during this period. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>13:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be doing a web server maintenance to improve security and stability. Skiplino website will be temporarily unavailable during this period..</p> ]]> Wed, 2 Apr 2025 13:30:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/cm8zuobpm002rcu4zc970y868 https://skiplinoservicestatus.instatus.com/maintenance/cm8zuobpm002rcu4zc970y868 Webserver Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Skiplino Website Jan 16, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 16, 13:30:01 GMT+0 - Identified - Maintenance is now in progress Jan 16, 13:30:00 GMT+0 - Identified - We will be doing a web server maintenance to improve security and stability. Skiplino website will be temporarily unavailable during this period. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>13:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be doing a web server maintenance to improve security and stability. Skiplino website will be temporarily unavailable during this period. .</p> ]]> Thu, 16 Jan 2025 13:30:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/cm5z4b2lv000lacysa03jc1c1 https://skiplinoservicestatus.instatus.com/maintenance/cm5z4b2lv000lacysa03jc1c1 Web Server Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Skiplino Website Jan 6, 13:30:01 GMT+0 - Identified - Maintenance is now in progress Jan 6, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 6, 13:30:00 GMT+0 - Identified - We will be doing a web server maintenance to improve security and stability. Skiplino website will be temporarily unavailable during this period. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>13:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be doing a web server maintenance to improve security and stability. Skiplino website will be temporarily unavailable during this period..</p> ]]> Mon, 6 Jan 2025 13:30:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/cm5kptp2k000610zcxn73mlzd https://skiplinoservicestatus.instatus.com/maintenance/cm5kptp2k000610zcxn73mlzd Website Maintenance Type: Maintenance Duration: 1 hour Affected Components: Skiplino Website Feb 29, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 29, 13:00:00 GMT+0 - Identified - We will be undergoing a web server maintenance on 29 February 2024 from 4:00PM to 5:00PM to improve system reliability. During this time, Skiplino website may become unavailable for a few minutes which might cause our existing monitoring service to report a downtime error. Thank you for understanding. Feb 29, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 29</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 29</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be undergoing a web server maintenance on 29 February 2024 from 4:00PM to 5:00PM to improve system reliability. During this time, Skiplino website may become unavailable for a few minutes which might cause our existing monitoring service to report a downtime error. Thank you for understanding..</p> <p><small>Feb <var data-var='date'> 29</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 29 Feb 2024 13:00:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/clt5va2u922077ban6dlt4ufvu https://skiplinoservicestatus.instatus.com/maintenance/clt5va2u922077ban6dlt4ufvu Maintenance Update! Type: Maintenance Duration: 1 hour Affected Components: Skiplino Mobile Apps, Skiplino Portal Feb 26, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 26, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 26, 21:00:00 GMT+0 - Identified - As part of our commitment to delivering the best service to you, we will be performing periodic maintenance on our system on Tuesday, February 27th, 2024\. Therefore, you may face slowness or delays between 12:00 AM until 1:00 AM (GMT+3). We sincerely apologize for any inconvenience this may cause. If you need any assistance please feel free to contact us at any time at support@skiplino.com. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - As part of our commitment to delivering the best service to you, we will be performing periodic maintenance on our system on Tuesday, February 27th, 2024\. Therefore, you may face slowness or delays between 12:00 AM until 1:00 AM (GMT+3). We sincerely apologize for any inconvenience this may cause. If you need any assistance please feel free to contact us at any time at support@skiplino.com..</p> ]]> Mon, 26 Feb 2024 21:00:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/clt2yqoli61111bmokzmqk90xl https://skiplinoservicestatus.instatus.com/maintenance/clt2yqoli61111bmokzmqk90xl Issue with GeoLocation API Type: Incident Duration: 22 hours and 7 minutes Affected Components: Skiplino API Feb 26, 17:07:53 GMT+0 - Identified - It has been identified that there is an issue with Skiplino's Geolocation API provider and is still actively working on restoring the service. Thank you for understanding. Feb 26, 17:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 22 hours and 7 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>17:07:53</var> GMT+0</small><br><strong>Identified</strong> - It has been identified that there is an issue with Skiplino's Geolocation API provider and is still actively working on restoring the service. Thank you for understanding..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 26 Feb 2024 17:07:53 +0000 https://skiplinoservicestatus.instatus.com/incident/clt36zp08107937bbolhlxui33m https://skiplinoservicestatus.instatus.com/incident/clt36zp08107937bbolhlxui33m Webserver Maintenance Type: Maintenance Affected Components: Skiplino Website Dec 7, 13:30:00 GMT+0 - Completed - We will be undergoing a web server maintenance on 7 December 2023 from 4:30PM to 5:00PM to improve system reliability. During this time, Skiplino website may become unavailable for a few minutes which might cause our existing monitoring service to report a downtime error. Thank you for understanding. Type: Maintenance

Affected Components:

<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Completed</strong> - We will be undergoing a web server maintenance on 7 December 2023 from 4:30PM to 5:00PM to improve system reliability. During this time, Skiplino website may become unavailable for a few minutes which might cause our existing monitoring service to report a downtime error. Thank you for understanding. .</p> ]]> Thu, 7 Dec 2023 13:30:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/clpuvu7z417381b8nbywmudjzs https://skiplinoservicestatus.instatus.com/maintenance/clpuvu7z417381b8nbywmudjzs Website Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Skiplino Website Oct 20, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 20, 10:30:00 GMT+0 - Completed - Maintenance has completed successfully Oct 20, 10:00:00 GMT+0 - Identified - We will be upgrading Skiplino website backend CMS core to improve security and stability. Website functionality may be unavailable during this time. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be upgrading Skiplino website backend CMS core to improve security and stability. Website functionality may be unavailable during this time..</p> ]]> Fri, 20 Oct 2023 10:00:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/clnx9pxpc40763baod7qgiaob8 https://skiplinoservicestatus.instatus.com/maintenance/clnx9pxpc40763baod7qgiaob8 URL Redirection Issue Type: Incident Affected Components: Skiplino Website Oct 16, 21:02:31 GMT+0 - Resolved - skiplino.com was not redirecting properly to www.skiplino.com. The issue has caused one of our monitoring tools to report that it is down. Upon further investigation, it was found out that the Redis caching mechanism has caused the problem. Issue was resolved by flushing/resetting the Redis cache. Type: Incident

Affected Components:

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>21:02:31</var> GMT+0</small><br><strong>Resolved</strong> - skiplino.com was not redirecting properly to www.skiplino.com. The issue has caused one of our monitoring tools to report that it is down. Upon further investigation, it was found out that the Redis caching mechanism has caused the problem. Issue was resolved by flushing/resetting the Redis cache..</p> ]]> Mon, 16 Oct 2023 21:02:31 +0000 https://skiplinoservicestatus.instatus.com/incident/clntdt3wa20742bhoj0rr3vil1 https://skiplinoservicestatus.instatus.com/incident/clntdt3wa20742bhoj0rr3vil1 Web Server Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Skiplino Website Oct 7, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 7, 20:30:00 GMT+0 - Completed - Maintenance has completed successfully Oct 7, 20:00:00 GMT+0 - Identified - We will be conducting essential maintenance to our web server to implement necessary updates and improvements to ensure a continued reliability and performance on Saturday, 7 October 2023 from 11:00PM to 11:30PM. Please note that our services may be temporarily unavailable during the maintenance window. We understand the importance of our platform to your operations and apologize for any inconvenience this may cause. Our team is committed to completing the maintenance as efficiently as possible to minimize any downtime. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>20:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be conducting essential maintenance to our web server to implement necessary updates and improvements to ensure a continued reliability and performance on Saturday, 7 October 2023 from 11:00PM to 11:30PM. Please note that our services may be temporarily unavailable during the maintenance window. We understand the importance of our platform to your operations and apologize for any inconvenience this may cause. Our team is committed to completing the maintenance as efficiently as possible to minimize any downtime..</p> ]]> Sat, 7 Oct 2023 20:00:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/clncvri4d94032ygn6aqegjcp1 https://skiplinoservicestatus.instatus.com/maintenance/clncvri4d94032ygn6aqegjcp1 Service Disruption Type: Incident Duration: 2 hours and 4 minutes Affected Components: Skiplino API Aug 16, 10:34:40 GMT+0 - Investigating - We are currently investigating an issue wherein video calls cannot be started for some users. We will provide more information shortly. Aug 16, 10:41:44 GMT+0 - Identified - We are continuing to work on a fix for this incident. We have identified that virtual calls cannot be started on iOS devices. Android devices are remain unaffected by this issue. Aug 16, 12:38:26 GMT+0 - Resolved - The problem with video calls not being started on iOS devices has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Type: Incident

Duration: 2 hours and 4 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>10:34:40</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue wherein video calls cannot be started for some users. We will provide more information shortly..</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>10:41:44</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We have identified that virtual calls cannot be started on iOS devices. Android devices are remain unaffected by this issue..</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>12:38:26</var> GMT+0</small><br><strong>Resolved</strong> - The problem with video calls not being started on iOS devices has been resolved. We apologize for the inconvenience and thank you for your patience and continued support..</p> ]]> Wed, 16 Aug 2023 10:34:40 +0000 https://skiplinoservicestatus.instatus.com/incident/clldlipxa53210bgorpkzgykr4 https://skiplinoservicestatus.instatus.com/incident/clldlipxa53210bgorpkzgykr4 Scheduled Web Server Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Skiplino Website Aug 12, 14:17:00 GMT+0 - Identified - We will be conducting essential maintenance on our web server to implement necessary updates and improvements to ensure a continued reliability and performance on Saturday, 12 August 2023 from 5:00PM to 5:30PM. Please note that our services will be temporarily unavailable during the maintenance window. We understand the importance of our platform to your operations and apologize for any inconvenience this may cause. Our team is committed to completing the maintenance as efficiently as possible to minimize the downtime. Aug 12, 14:17:01 GMT+0 - Identified - Maintenance is now in progress Aug 12, 14:47:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:17:00</var> GMT+0</small><br><strong>Identified</strong> - We will be conducting essential maintenance on our web server to implement necessary updates and improvements to ensure a continued reliability and performance on Saturday, 12 August 2023 from 5:00PM to 5:30PM. Please note that our services will be temporarily unavailable during the maintenance window. We understand the importance of our platform to your operations and apologize for any inconvenience this may cause. Our team is committed to completing the maintenance as efficiently as possible to minimize the downtime..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:17:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:47:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 12 Aug 2023 14:17:00 +0000 https://skiplinoservicestatus.instatus.com/maintenance/cll590hsk18271akn865pd6f9n https://skiplinoservicestatus.instatus.com/maintenance/cll590hsk18271akn865pd6f9n