Skiplino - Notice history

All systems operational

Skiplino System Health Check

Skiplino Mobile Apps - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime

Skiplino Portal - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime

Skiplino Website - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime

Skiplino API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023100.0% uptime
Sep 2023100.0% uptime
Oct 2023100.0% uptime

Notice history

View current status

Oct 2023

OCT20
Website Maintenance
CompletedMaintenance30 minutes
  • Completed
    October 20, 2023 at 10:30 AMUTC
    Completed
    October 20, 2023 at 10:30 AMUTC

    Maintenance has completed successfully

  • In progress
    October 20, 2023 at 10:00 AMUTC
    In progress
    October 20, 2023 at 10:00 AMUTC

    Maintenance is now in progress

  • Planned
    October 20, 2023 at 10:00 AMUTC
    Planned
    October 20, 2023 at 10:00 AMUTC

    We will be upgrading Skiplino website backend CMS core to improve security and stability. Website functionality may be unavailable during this time.

URL Redirection Issue
Resolved
  • Resolved
    UTC
    Resolved

    skiplino.com was not redirecting properly to www.skiplino.com. The issue has caused one of our monitoring tools to report that it is down.

    Upon further investigation, it was found out that the Redis caching mechanism has caused the problem. Issue was resolved by flushing/resetting the Redis cache.

OCT7
Web Server Maintenance
CompletedMaintenance30 minutes
  • Completed
    October 07, 2023 at 8:30 PMUTC
    Completed
    October 07, 2023 at 8:30 PMUTC

    Maintenance has completed successfully

  • In progress
    October 07, 2023 at 8:00 PMUTC
    In progress
    October 07, 2023 at 8:00 PMUTC

    Maintenance is now in progress

  • Planned
    October 07, 2023 at 8:00 PMUTC
    Planned
    October 07, 2023 at 8:00 PMUTC

    We will be conducting essential maintenance to our web server to implement necessary updates and improvements to ensure a continued reliability and performance on Saturday, 7 October 2023 from 11:00PM to 11:30PM. Please note that our services may be temporarily unavailable during the maintenance window. We understand the importance of our platform to your operations and apologize for any inconvenience this may cause. Our team is committed to completing the maintenance as efficiently as possible to minimize any downtime.

Sep 2023

No notices reported this month

Aug 2023

Service Disruption
Resolved2 hours 3 minutes
  • Resolved
    UTC
    Resolved

    The problem with video calls not being started on iOS devices has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. We have identified that virtual calls cannot be started on iOS devices.

    Android devices are remain unaffected by this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue wherein video calls cannot be started for some users. We will provide more information shortly.

AUG12
Scheduled Web Server Maintenance
CompletedMaintenance30 minutes
  • Completed
    August 12, 2023 at 2:47 PMUTC
    Completed
    August 12, 2023 at 2:47 PMUTC

    Maintenance has completed successfully

  • In progress
    August 12, 2023 at 2:17 PMUTC
    In progress
    August 12, 2023 at 2:17 PMUTC

    Maintenance is now in progress

  • Planned
    August 12, 2023 at 2:17 PMUTC
    Planned
    August 12, 2023 at 2:17 PMUTC

    We will be conducting essential maintenance on our web server to implement necessary updates and improvements to ensure a continued reliability and performance on Saturday, 12 August 2023 from 5:00PM to 5:30PM. Please note that our services will be temporarily unavailable during the maintenance window. We understand the importance of our platform to your operations and apologize for any inconvenience this may cause. Our team is committed to completing the maintenance as efficiently as possible to minimize the downtime.

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